1-888-388-3535
Refunds and Returns Procedures
AURALOG INC. accepts and refunds boxed products for return within 90 days of the purchase date from www.tellmemorestore.com only, provided that the said products include the following elements:

- Product with all content in the original package,
- a Return Merchandise Authorization (RMA) number,
- the Client refund or replacement request,
- copy of the sales receipt.

To obtain an RMA, Client shall have to contact AURALOG INC. at returns@auralog.com or call to toll free 1-888-388-3535 or 602-470-0300. No Product return shall be approved without a RMA number.
All shipping costs are at Client’s sole expenses. AURALOG INC is not responsible for any potential lost or stolen merchandise.

Once your return has been received and processed, AURALOG INC will issue a refund check or credit your account (for credit card transactions) for the amount of your purchase -- less shipping, handling, and applicable tariffs and taxes -- or ship you a replacement copy of your software.

Defective merchandise may be exchanged for the same item.

If you have any questions regarding our Return Policy, please contact us at returns@auralog.com.